With more than 8 years experience!
The Focus: Creating, opening and operating a successful spa or wellness facility requires a true understanding of the necessary business requirements, whilst always putting the customer at the forefront of what is being created or offered. Our own extensive knowledge and experience will be provided and, dependent on the project’s specific needs, a bespoke team of industry experts will be formed.
The Objectives
- Maximize investment and return
- Guarantee an exceptional customer experience and integration
- Ensure a smooth and effective operation
- Prevent expensive mistakes
- Impartial advice independent to any spa brand or supplier
Spa Consultancy Services
Any of the following services can be engaged individually or as a complete service for the vision of a new spa development or for the relaunch of an existing facility, needing a new direction.
SPA CONCEPT
- Spa positioning strategy
- Appropriate brand selection for your Spa
- Conceptualize and prepare unique concept proposal for your Spa
SPA DEVELOPMENT
- Prepare Spa’s pre-opening plan
- Produce standard operating procedures
- Spa set-up
- Selection of spa operational software & spa system
PROJECT VIABILITY
- Market research
- Competitors analysis
- Business planning
- Project feasibility
SPA DESIGN AND EQUIPMENT ADVISORY
- Operational requirements
- Spa layout
- Correct operational flow
THE GUEST EXPERIENCE
- Service experience and attention to detail
- Define the guest expectations
- Implements technique related to chosen Spa concept
SKILLS & SERVICE TRAINING
- Recruitment of Spa associate – Spa manager, spa therapist and spa attendants
- Design and conduct training programs for all spa associates
- Implement full skills and service training
SPA TREATMENT AND MENU CREATION
- Treatment and programs selection of your spa
- Development of spa menu
- Devise the spa pricing structure
SPA PRODUCTS
- Retail line
- Spa products selections
- International and local health and beauty range
SPA PROCUREMENT
- Prepare required spa items list
- Advice on appropriate spa equipment
- Sourcing of spa items
MARKETING
- Advice marketing and Public Relation plans for pre-opening, launch and operation
- Advice spa media plan and advertising strategy
- Determine marketing advantages
- Research spa market conditions
Our Role
Rasi Spa Consultancy does not draw as part of their services but will advise and guide the clients design team or will use other contacts and relationships to establish an exceptional project team in its entirety, dependant on the project or client’s needs.
“The most successful Spas are not just about how they look and operate, but how they make you feel.”